NavGate Technologies is a leader in developing technology & delivering innovative tools that help individuals, families, & employers with any kind of wellness or care-related issues.

About NavGate® Technologies

In the beginning

Starting in 1985, we operated as a Care Provider Resource Data Collection Service. In 1991, we created CareQuest®, Inc, which operated as a telephonically engaged, national care planning service for eldercare and disability and was provided to employers and insurance companies. We also continued our Care Provider Resource Data Collection service. Then in 2000, NavGate® Technologies was created as a division of CareQuest, Inc. to build web-based and software delivery applications for our care provider resources and care-related services to a wide range of industries and distribution points through its new CareOptions® online system. By February of 2020, NavGate will begin to roll out a special API service to new distribution points to provide care provider resource searches to an additional 8 million families nationally.


NavGate Technologies maintains the largest subscriber- only knowledgebase of care facilities, care providers and related services in the country, serving sponsor organizations that include: insurance companies and their benefit claims departments, long-term care insurance distributors and agents, disability and health insurance distributors and agents, hospital discharge planners, care planners, financial planners, and employers and associations to provide care resources to their insureds, employees, members, customers and private pay clients.

CareOptions makes NavGate the national leader in providing the largest knowledgebase of care resources, with over 2.5 million provider listings and resources, interactive and proactive healthcare and caregiving planning tools, and education and solutions for the entire family - from adulthood through end-of-life. NavGate maintains, updates and continually adds to CareOptions' proprietary knowledgebase, making it the pioneer and number one go-to-source for everything care related online today.

Our one-of-a-kind CareOptions system

We developed our exclusive, state-of-the-art CareOptions Family Healthcare Advisory system to bring our care resources and other services from our sponsors to their subscribers. For each sponsor we provide full personalization of their CareOptions system with deep and comprehensive sponsor branding and other customizations with our brandSMART process. Because we collect and maintain our own data, all of our resources are unbiased. There are NO ads, nothing to buy and care providers do not pay to be listed in our knowledgebase, other than a nominal fee if they wish to enhance their own listings beginning in 2020. We collect our national care provider information from private and state, federal and local sources with millions of users throughout the county. Many of our provider resources include quality of care ratings and reviews.

brandSMART®™, the distribution system that powers CareOptions, offers an easy and efficient way to distribute CareOptions memberships to your employees, insured’s, members, users, prospects and clients. More importantly, it provides an extremely powerful branding and relationship marketing system that provides endless exposure to help build your brand and name recognition, and establish and maintain rapport, loyalty and referrals from your prospects and customers.

Now with the success of our CareOptions Analytics™ Program - CAP™, many professionals in various industries now have compelling ways to demonstrate care planning and financial solutions, and guide their clients in ways that are personalized, meaningful, and create urgency to take action.

National Award Winning System

Since the launch of CareOptions Family Healthcare Advisory Program, it has earned the top awards and reviews in the industry year after year. These include:

  • National Mature Media Awards
  • New Product & Technology Awards
  • eHealthcare Leadership Awards
  • Web Health Awards
  • Digital Health Awards

CareQuest / NavGate Technologies maintains an A+ Rating with the Better Business Bureau and has been BBB Accredited since December 9, 2000. We are a leading source of expert information related to care planning and care resources. CareQuest’s unique concepts, studies and reports have been reported by Business Week Magazine, The Washington Post, Kiplinger Financial Magazine, Best’s Review, American Academy of Actuaries, Contingencies, AICPA, US News & World Report, The National Underwriter, Compensation & Benefit Review, Employee Benefit News, Advisor Today and many local and national newspaper services.

A Way to Give Back to Causes That Matter

We have a giving commitment, a way to give back to causes that matter: NavGate donates 3% of its annual listing revenue to organizations devoted to caregiving causes for people in need of care or help.

In Summary

With CareOptions' largest care provider knowledgebase in the country combined with brandSMART's deep sponsor branding, our system reaches across the country and brings millions to its care provider resource portals. Our program is unique and combines many valuable, useful, and wide-ranging health, wellness, quality of care ratings and care-planning tools all in one place. This type of quality and breadth of resources cannot be found anywhere else. Our system creates "communication engagement" with all its users on a monthly basis. It also serves as a primary platform for launching sponsors own product communication with advanced features using our custom apps section available on the LaunchPad of CareOptions. These features assist in keeping the sponsor's benefits and information front and center.

Click on Care Providers, CareOptions®™, brandSMART®™ and CAP™ to learn more.

CareOptions®, CareOptions® OnLine (COOL™), CareOptions® Analytics Program, and CAP™ are Registered Trademarks of NavGate® Technologies, a division of CareQuest®, Inc. CareOptions® OnLine and CareOptions® Analytics systems are owned and operated by NavGate® Technologies. None of our systems or programs are insurance or insurance products, nor are we owned or operated by any insurance company, HMO, or care provider. © 2024 NavGate® Technologies, a division of CareQuest, Inc.